Tourism Management · University of Cape Coast · Ghana

Strategic Thinker. Tourism Professional. Digital Innovator.

Advancing digital innovation in education and tourism management — building purposeful systems that elevate academic performance and redefine strategic possibilities across Africa.

About Me

Francis Pwavwe

I am Francis Pwavwe — a Tourism Management student at the University of Cape Coast and Founder of AZ Learner, an academic support platform dedicated to improving student retention and academic performance through purposeful digital innovation.

As an active member of both the Oguaa Hall Army Cadet Corps and the UCC Armed Forces Cadet Corps, I have cultivated the discipline, structure, and strategic focus that inform every professional and academic undertaking I pursue.

I currently serve on the SRC Water and Sanitation Committee at the University of Cape Coast, contributing to campus welfare and sustainability initiatives since February 2026.

My work sits at the intersection of leadership, digital systems, and innovation. I am driven by the pursuit of impactful solutions in tourism planning, travel operations, and strategic management — always focused on building systems that transform experiences and generate sustainable growth.

I am committed to an international career in tourism strategy, leveraging technology and rigorous strategic thinking to drive meaningful change across the African educational and tourism landscape.

Featured Projects

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Torchlight Tours Social Media Strategy

Digital Marketing & Tourism

Developed and implemented a comprehensive social media strategy for Torchlight Tours, focusing on audience engagement, brand positioning, and conversion optimization in the competitive tourism market.

Digital Strategy Tourism Marketing Social Media
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Journey to the East

Event Leadership & Coordination

Served as Head of Security and Transport Committee for this major event, coordinating logistics, ensuring participant safety, and managing a team responsible for seamless transportation and security operations.

Event Management Leadership Logistics
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Tourism Research & Analysis

Academic Research

Conducting research on sustainable tourism development, visitor experience optimization, and the impact of digital transformation on tourism operations in West Africa.

Research Data Analysis Tourism Planning

Core Competencies

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Tourism Planning

Strategic development and management of tourism experiences

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Research & Data Analysis

Evidence-based decision making and insights generation

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Travel & Tour Operations

End-to-end management of travel services and experiences

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Event Coordination

Seamless planning and execution of complex events

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Leadership & Team Management

Building and guiding high-performing teams

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Digital Strategy

Leveraging technology for competitive advantage

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Systems Thinking

Holistic approach to complex problem-solving

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Public Speaking

Clear and compelling communication to diverse audiences

Experience & Leadership

Vista Equity Partners AI in Action Job Simulation on Forage

Vista Equity Partners

March 12, 2026

Completed a job simulation involving prompt engineering and GenAI workflow automation for Vista's Portfolio Operations team. Applied Vista's four-part prompt framework (Ask, Context, Examples, Desired Output) to synthesize customer NPS survey feedback into executive-ready insights, improving clarity and relevance of outputs by > 50% through iteration. Designed and tested repeatable GenAI workflows (news aggregation, data reconciliation, and qualitative insight summarization) using tools such as ChatGPT and Copilot, ensuring accuracy, professional tone, and scalability. Evaluated AI-generated outputs for accuracy, tone, and usefulness; implemented guardrails and refinement techniques that reduced error rates and increased stakeholder usability of results.

BCG GenAI Job Simulation on Forage

Boston Consulting Group (BCG)

March 12, 2026

Completed a job simulation involving AI-powered financial chatbot development for BCG's GenAI Consulting team. Gained experience in Python programming, including the use of libraries such as pandas for data manipulation. Integrated and interpreted complex financial data from 10-K and 10-Q reports, employing rule-based logic to create a chatbot that provides user-friendly financial insights and analysis.

EY Technology Risk Virtual Job Simulation on Forage

EY

February 27, 2026

Completed a virtual job simulation involving understanding of typical IT risks and processes for EY's Tech Risk team. Engaged in practical tasks to improve relationship building skills, teaming and productivity. Learned the importance of teaming.

Committee Member – Water and Sanitation

SRC, University of Cape Coast

February 2026 - Present

Serving on the Student Representative Council's Water and Sanitation Committee, contributing to campus welfare, sustainability initiatives, and improving access to clean water and sanitation facilities for students.

Intern - Housekeeping & Food and Beverage

Kempinski Hotel Gold Coast City

August - October 2025

Gained hands-on experience in luxury hospitality operations, working across Housekeeping and Food and Beverage departments. Developed practical skills in guest service excellence, operational efficiency, and maintaining high-quality standards in a five-star hotel environment.

Harvard Aspire Leaders Program

Cohort 5 - 2025

2025

Completed the prestigious Harvard Aspire Leaders Program, enhancing leadership capabilities, strategic thinking, and global perspectives. Engaged with cutting-edge leadership frameworks and best practices from world-renowned faculty and peers.

Founder & CEO

AZ Learner

2023 - Present

Founded and leading an education-tech platform focused on improving student retention and academic performance through innovative digital solutions and personalized learning experiences.

Head of Security & Transport Committee

Journey to the East Event

2024

Led security and transportation operations for a major regional event, managing logistics, coordinating teams, and ensuring seamless execution of all safety and transport protocols.

Cadet Member

Oguaa Hall Army Cadet Corps & UCC Armed Forces Cadet Corps

2022 - Present

Active member developing leadership skills, discipline, and strategic thinking through military training and cadet corps activities. Contributing to campus security initiatives and leadership development programs.

Digital Strategy Consultant

Torchlight Tours

2023 - 2024

Developed and implemented social media strategy to enhance brand visibility, audience engagement, and conversion rates for a tourism company operating in competitive markets.

Tourism Management Student

University of Cape Coast

2021 - Present

Pursuing comprehensive education in tourism management, strategic planning, and hospitality operations. Conducting research on sustainable tourism development and digital transformation in the industry.

Certificates & Credentials

Professional certifications and program completions demonstrating commitment to continuous learning.

EY Technology Risk Virtual Job Simulation Certificate

Technology Risk Virtual Job Simulation

EY Β· Forage

February 2026

View Certificate
Outskill Generative AI Mastermind Certificate

Generative AI Mastermind

Outskill

2026

View Certificate
Vista Equity Partners AI in Action Job Simulation Certificate

AI in Action Job Simulation

Vista Equity Partners Β· Forage

March 2026

View Certificate
BCG GenAI Job Simulation Certificate

GenAI Job Simulation

Boston Consulting Group (BCG) Β· Forage

March 2026

View Certificate

Welcome Session

NELS SS26

2026

View Certificate

Cross Cultural Communication with Stakeholders

NELS SS26

2026

View Certificate

New Ways of Student Organising II

NELS SS26

2026

View Certificate

Communication with Decision Makers

NELS SS26

2026

View Certificate

Sustainability and SDG's

NELS SS26

2026

View Certificate

Dealing with Resistance in the Student Movement

NELS SS26

2026

View Certificate
Kempinski Hotel Gold Coast City Internship Certificate

Internship Certificate

Kempinski Hotel Gold Coast City

August – October 2025

View Certificate

Voice Overview

A quick audio introduction to my work. Prefer reading? Read the ebook.

Latest Blogs

Read my thoughts on tourism, leadership, innovation, and digital transformation.

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The Vision

To become a leading international tourism strategist, pioneering innovative systems that transform the African tourism landscape while revolutionizing student experiences across the continent.

I envision a future where strategic thinking meets digital innovation – where African students have access to world-class educational support systems, and where tourism operations leverage technology to create sustainable, impactful experiences. Through AZ Learner and my work in tourism management, I'm building the foundation for this transformation, one system at a time.

My goal is to bridge the gap between traditional tourism management and digital innovation, creating frameworks that drive both economic growth and educational excellence. I'm committed to developing solutions that don't just solve problems – they redefine possibilities.

Let's Connect

Open to collaboration on meaningful initiatives, professional dialogue, and opportunities that bridge tourism, technology, and education.

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LinkedIn

Connect with me
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Location

Cape Coast, Ghana

Support AZ Learner

AZ Learner is an independent, student-led initiative committed to transforming how students learn. Your contribution directly funds platform development, educational resources, and outreach to students who need it most.

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Educational Resources

Free academic tools and study materials for students across disciplines at the University of Cape Coast and beyond.

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Platform Development

Continuous improvement of the AZ Learner platform, its features, and the infrastructure that keeps it running.

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Expanding Reach

Outreach initiatives to bring quality academic support to underserved student communities across Africa.

Contribute to AZ Learner

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